Frankenstein Korku Evi FAQ

Kadıköy

Frequently Asked Questions

What is Horror House?
Horror house is like a escape room game but also includes horror theme. Your purpose is to solve the codes while passing the rooms in the given time and reach the exit. The playground contains high-tension music, effects, concept-appropriate decors and live actor performance.
How does the game start, does someone greet us?
All information is sent to you before booking. When you come to the door, you can wait in front of the door written Frankenstein Horror House. There are street lights right above you and you can enter when they flash. Your game starts directly. If there is an important situation, you can call us and our team members can come out to help.
What happens if I get scared after starting the game and want to quit?
We can see and hear you constantly throughout the game. If a person wants to exit during the game, it is enough to turn to the cameras and say that they want to exit, our teammates only remove the player who wants to exit from the game and the remaining players can continue the game.
Can we use toilet before or during the game?
You cannot use the toilet at the before or during the game. We can help you only at the end of the game.
Can actors touch us?
There is no physical contact in the scenario of our game, if everyone in the team is over the age of 18, you can play with the physical contact option by giving written confirmation via Whatsapp. In both modes, it is strictly forbidden for you to touch the actor or you will be disqualified.
Is there an age limit in the game?
Over the age of 13 can easily play our game, younger guests can enter the game with their families or with their families' permission.
How long does the game take?
The game time is 1 hour in total, and the average game time varies between 40 minutes and 60 minutes depending on the puzzle solving speed of the teams.
Who can't enter the horror house?
The horror house is not suitable for our guests with heart disease, pregnant women, panic attacks and epilepsy.
Is there a place where we can leave things?
There are hangers and lockers at the entrance where you can leave your belongings. The room where you leave your belongings and the whole playground are constantly monitored by the camera.
Can we come whenever we want?
You need to make a reservation before coming. If you come without a reservation, you can enter the available session by making a reservation.
Is it safe?
As Frankenstein Horror House, we are extremely careful about the safety of our players. We take the necessary security measures in all places where you may be hit or injured. We minimize the risk with softener sponges to the places where you are likely to bump. You can play the game safely as long as you avoid actions that will risk your own health and follow the instructions given.
How can we make the payment?
You can pay with cash or credit card at the end of the game.
What if we are late?
You must be at the door 10 minutes before the reservation time. In case of being late, the reservation may be cancelled. If you call and inform, there will be no problem depending on the session status or we can transfer it to another time.
Can we buy our video collage?
We are making a short video collage includes your funny scary moments in the game. It is abuout 7-8 minutes. We send it as a download link via Whatsapp.
Are there game levels? Can we play the game without a live actor?
You can choose the level at the time of booking. You can choose physical contact level or without actors mode.